Founded in Winnipeg, Manitoba and 100% Canadian owned, MacMor Industries Ltd. is a distributor of Industrial, Safety and Rigging products. MacMor Industries offers itself as a “one-stop-shop” to the construction, agricultural, forestry, mining, oil and gas, utility, sheltered structures and transportation sectors. We continue to service, but are not limited to, customers located in Western Canada and Northern Ontario.
MacMor’s success stems from its commitment to its customers and years of work by dedicated staff. At MacMor Industries, we provide our customers with what they want, when they want it, and always at a fair price.
Early in the 1920’s, two Manitoba engineers, Mr. Morton and Mr. MacKay, founded the company that would become MacMor Industries Ltd. The company, named Morton and MacKay Limited, started out producing technical drawings and plans for a range of electrical and structural projects.
The first major milestone in MacMor’s history came in the early 1950’s when Mr. Morton passed the business on to his son, Jack. MacKay had already sold out his share to Morton, and Jack became the president of the company he would direct for the next 25 years.
Throughout these years, a new focus emerged, and the services the business offered began to undergo a transformation. The company now was not just providing technical drawings, but also began sourcing some of the tools and equipment those plans required. Eventually this part of the business grew to the point that Jack created a new division to handle it, calling it MacMor Industries Ltd., an amalgamation of “MacKay” and “Morton.”
In 1980 Jean-Marc Roy, then an employee, purchased the company from Jack Morton. Under his leadership the company has continued to grow with additional retail stores & distribution centres in Swift Current, Saskatchewan, Brandon, Manitoba and Winkler, Manitoba. Under the MacMor banner, business has experienced tremendous growth and is expected to continue that trend in the years to come.
Our Commitment to Quality
Under the direction of Jean Marc Roy, President, and the Executive Management team of MacMor Industries, our Winnipeg head office initially obtained registration to the ISO 9002: 1994 International Quality Management System Standard in 1997.
We have met the requirements and have obtained registration to each new version of the ISO Standard to date and in 2017, we transitioned to the ISO 9001:2015 version of the International Quality Management System Standard. The decision to seek registration to the ISO 9001 Standard was initially based on two factors that remain true today – to demonstrate to our customers that we operate within the confines of an internationally recognized standard with the implementation of a Quality Management System (QMS), and that we are dedicated to identifying and implementing continual improvements to this system.
Everyone at MacMor believes that this allows us to be a better supplier to our customers, not only in terms of professionalism and product knowledge, but also account servicing, order accuracy and on-time delivery. We constantly review cost control measures, which ensures that our customers are realizing competitive pricing and excellent value at MacMor.
As an ISO Registered company, we document what we do and do what we document. Our QMS documentation and systems are based on the day-to-day processes and activities of the company, developed by the individuals who are responsible for these processes. Through continuous internal and external audits of these processes, assisted by customer feedback, we are able to identify where and how we can improve service levels, as well as implement process efficiencies and measures that help to drive costs down.
All this makes for a productive organization that stays focused on what is important – delivering superior service and products to you, our valued customer.